Terms of Service

1. Acceptance of Terms

By downloading, accessing, or using the Ejika mobile application ("App"), you agree to be bound by these Terms of Service ("Terms").

If you do not agree, please do not use the App.

These Terms form a legally binding agreement between Ejika ("we", "our", "us") and you.

2. Description of Service

Ejika provides real-time communication features including:

• Sending and receiving text messages
• Sharing images and stickers
• Creating and managing group chats
• Push notifications for new messages
• Profile creation and management
• Automatic translation features (11 languages)
• Voice and video calling (one-on-one and group calls)
• User blocking and reporting tools

3. Eligibility

To use the App, you must:

• Be at least 13 years old
• Have legal capacity to agree to these Terms
• Provide accurate and current information
• Comply with all applicable laws

4. Account Registration & Security

4.1 Account Creation

• You must create an account to use the App.
• You agree to provide accurate and up-to-date information.

4.2 Account Security

You are responsible for:

• Keeping your login credentials secure
• All activity on your account
• Informing us immediately if you suspect unauthorized access

You may not share your account or use another user's account without permission.

5. Prohibited Activities

You agree NOT to use the App to:

5.1 Illegal Activities

• Violate any law or regulation
• Infringe intellectual property rights
• Engage in fraud or deceptive conduct

5.2 Harmful or Abusive Content

You may not send or post:

• Harassment, hate speech, threats
• Pornographic or sexually explicit content
• Violent or harmful material
• Defamatory or libelous statements
• Malware, viruses, or harmful scripts

Impersonation, bullying, and harassment are strictly prohibited.

5.3 System Misuse

You may not:

• Attempt to hack, decompile, or reverse engineer the App
• Interfere with App functionality
• Use bots, scrapers, or automation tools without permission
• Collect or store data about other users without their consent

5.4 Spam and Unauthorized Commercial Use

You may not:

• Send spam or unsolicited messages
• Advertise or promote products without our approval

5.5 Call Misuse

You may not:

• Record calls without consent of all participants
• Use calls for harassment, threats, or intimidation
• Make repeated unwanted calls to other users
• Use calls to distribute illegal or harmful content

6. Content Ownership & License

6.1 Your Content

• You retain ownership of your content.
• By using the App, you grant us a non-exclusive, worldwide, royalty-free license to process and store this content solely to operate and improve the App.
• You are responsible for ensuring you have rights to any content you share.

6.2 Our Content

• All App design, features, trademarks, and intellectual property belong to us.
• You may not copy, modify, or distribute our content without permission.

7. Content Moderation

We may:

• Monitor content
• Remove content that violates these Terms
• Suspend or terminate accounts that violate policies
• Report illegal activity to law enforcement

We are not required to monitor all content.

7.1 User Reporting and Blocking

To ensure a safe environment, we provide tools for users to manage their experience:

• Blocking: You can block other users to prevent them from sending you messages or calling you.
• Reporting: You can report users or content that violates these Terms. We review reports within 24 hours and take appropriate action, which may include removing content or suspending/terminating the offending account.

8. Privacy

Your use of the App is governed by our Privacy Policy.

By using the App, you consent to our data practices.

9. Third-Party Services

The App uses third-party providers such as:

• Firebase Cloud Messaging (push notifications)
• Supabase (database and authentication)
• Google Gemini via OpenRouter (translation features)
• LiveKit (voice and video calls)

Their terms may apply when using related features.

We are not responsible for their actions.

10. Disclaimers & Limitation of Liability

10.1 "As Is" Service

10.2 No Guarantees

We do not guarantee that:

• The App will work without errors
• Data will always be available or recoverable
• Security measures can prevent all unauthorized access

10.3 Limitation of Liability

11. Indemnification

You agree to defend and indemnify Ejika, its employees, and affiliates against claims arising from:

• Your use of the App
• Your violation of these Terms
• Your content
• Your violation of any laws or third-party rights

12. Account Termination

12.1 By You

You may delete your account by contacting us at support@ejika.com. We will process your deletion request within 30 days and permanently remove all your data as described in our Privacy Policy.

12.2 By Us

We may suspend or terminate your account for:

• Violations of these Terms
• Illegal or fraudulent activity
• Requests from authorities
• Long periods of inactivity
• Any reason at our discretion

12.3 After Termination

Your access to the App will cease, and your data will be permanently deleted from our servers within 30 days.

13. Modifications to Terms

We may update these Terms at any time.

We will notify you via:

• Updated Terms inside the App
• A notice of significant changes

Your continued use means you accept the new Terms.

14. Modifications to the App

We may modify, suspend, or discontinue any feature without liability.

15. Intellectual Property

All trademarks and logos inside the App belong to us or third-party owners.

You may not use them without written permission.

16. Dispute Resolution

16.1 Governing Law

These Terms are governed by the laws of Thailand.

16.2 Arbitration

Disputes must be resolved through binding arbitration unless prohibited by law.

16.3 No Class Actions

You agree not to participate in class actions or collective claims.

17. General Provisions

• These Terms + Privacy Policy = Entire agreement
• Invalid provisions do not affect the rest
• Our failure to enforce rights is not a waiver
• You may not transfer your rights without consent
• No partnership or agency relationship is created

18. Contact Information

If you have questions or concerns, contact us: